Refund policy

Last updated: October 29, 2026

30-day returns

Changed your mind? You have 30 days after delivery to ask for a return. No reason needed.

How to start a return

Email eagle@bosgarage.shop or use the contact page with:

1. Your order number (e.g., #1234)
2. What you'd like to return and why (optional for a change of mind)
3. For a damaged, defective or wrong item: clear photos or a video of the problem

Please wait for our reply before sending anything back. We'll give you the return address and instructions. Items sent without an approved return can't be accepted.

Condition

Returned items must be in the condition you received them, unused where possible, with all parts and the original packaging.

Return shipping

For a change of mind, return shipping is paid by the customer. If the item arrived damaged, defective or wrong, we cover the return shipping.

Damaged, defective or wrong items

Please check your order when it arrives. If something is damaged, defective or not what you ordered, contact us within 7 days of delivery and we'll replace it or refund you in full.

Refunds

We'll let you know once your return has arrived and been checked. Approved refunds go back to your original payment method within 10 business days. Your bank or card issuer may take a few more days to show it.

Before a chargeback

By ordering from Bo's Garage, you agree to contact us first at eagle@bosgarage.shop so we can fix the problem before you open a chargeback or payment dispute.